CAW Consultancy Business Solutions Ltd
What is ISO 9001 QMS?
ISO 9001:2015 is the International standard for Quality Management Systems (QMS).
It provides an organization with a set of principles that ensure focussed, informed, scientific and proven approach to the management of your business activities to consistently achieve customer satisfaction and continually improve operational effectiveness.
Every organisation would like to improve the way it operates, whether that means increasing market share, driving down costs, managing risk more effectively or improving customer satisfaction. A quality management system gives you the framework you need to monitor and improve performance in any area you choose.
Any organisation can benefit from implementing ISO 9001:2015. It doesn't matter what size they are or what they do. It can help both product and service organizations achieve standards of quality that are recognized and respected throughout the world.
ISO 9001 QMS is based on seven quality management principles:
A customer focused organisation
The engagement of people
Ensuring a process approach
Evidenced based decision making
Benefits of ISO 9001:2015 Competitive advantage
ISO 9001 should be top-management led, which ensures that senior management take a strategic approach to their management systems. Our assessment and certification process ensures that the business objectives constantly feed into your processes and working practices to ensure you maximise your assets.
Improves business performance and manages business risk
ISO 9001 helps your managers to raise the organization’s performance above and beyond competitors who aren’t using management systems. Certification also makes it easier to measure performance and better manage business risk.
Attracts investment, enhances brand reputation and removes barriers to trade
Certification to ISO 9001 will boost your organization’s brand reputation and can be a useful promotional tool. It sends a clear message to all interested parties that this is a company committed to high standards and continual improvement.
Saves you money
Evidence shows that the financial benefits for companies that have invested in and certified their quality management systems to ISO 9001 include operational efficiencies, increased sales, higher return on assets and greater profitability.
Streamlines operations and reduces waste
The assessment of your quality management system focuses on operating processes. This encourages organizations to improve the quality of products and the service provided and helps to reduces waste and customer complaints.
Encourages internal communication and raises morale
ISO 9001 ensures that employees feel more involved through improved communication. Continued Assessment visits can highlight any skills shortages sooner and uncover any teamwork issues.
Increases customer satisfaction
The ‘Plan, Do, Check, Act’ structure of ISO 9001 ensures that the needs of the customer are being considered and met.
How to achieve ISO 9001 certification - ISO 9001 implementation / Certification steps
There are several requirements of ISO 9001:2015 where an organization could add value to its QMS and demonstrate conformity by the preparation of other documents, even though the standard does not specifically require them. Examples may include:
Process maps, process flow charts and/or process descriptions
Work and/or test instructions
Documents containing internal communications
Approved supplier lists
Test and inspection plans
Integrate ISO 9001 with other management system standards
ISO 9001 is designed to be compatible with other management systems standards and specifications, such as ISO 45001, ISO 22000, ISO 17025, ISO 27001, ISO 14001 Environment and other ISO standards. They can be integrated seamlessly through Integrated Management system approach. They share many principles so choosing an integrated management system can offer excellent value for money and an easier approach to implement, manage and improve multiple standards simultaneously.